Troubleshooting steps to resolve the issue : Citrix XML service is not running.

Please proceed with the following steps, if you get below error while starting the XML service.

“Some services stop automatically if they have no work to do.....”

1.       Go to Citrix AMC->Server->Properties->XML Service. See the port details:

Ex: For server ServerA.

Here Port 8008 is configured for Citrix XML service.

               

2.       Go to the server and run the command “netstat -p tcp –ano” in command prompt to determine which application or service is using the Port.

Ex: For server ServerA.

Here the Port 8008 is already in use by nsrexecd.exe process. Hence, unable to start it.

Please see the below screenshots.

Output for command : netstat -p tcp –ano

               

               

                Output for command : Tasklist

               

               

3.       To resolve the issue, either we need to reboot the server or need to kill the process.